Elevated Reporting API and UI Response times and error rates

Incident Report for SparkPost

Resolved

Issue was identified and resolved. An internal process impacted the reporting system backend performance. We apologize for any inconvenience this caused and will take necessary corrective actions to prevent this from happening again.

Posted Feb 22, 2017 - 15:31 EST

Monitoring

Issue was identified and resolved. We apologize for any inconvenience this caused.

Posted Feb 22, 2017 - 15:17 EST

Investigating

We're experiencing an elevated level of reporting API and UI errors and are currently looking into the issue.

Posted Feb 22, 2017 - 14:52 EST

This incident affected: Metrics API (Metrics API - USA), Events API (Events API - USA), and SparkPost Application (WebUI) (SparkPost Application - USA).