Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only)
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 2024 - 18:03 EST
Investigating - We are experiencing an elevated level of errors for Engagement Tracker Service

Note: This issue does not impact SparkPost customers hosted in the EU.
Nov 20, 2024 - 17:21 EST
Uptime over the past 90 days. View historical uptime.
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
99.99 % uptime
Today
Transmissions API - USA Operational
90 days ago
99.99 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
99.99 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
99.98 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
99.97 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

Unresolved incident: Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only).

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Upgrade of email delivery platform in US region
Completed - The scheduled maintenance has been completed.
Nov 15, 17:36 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 05:36 EST
Scheduled - We will be performing maintenance to apply upgrade of our email delivery platform in the US region. The changes will be gradually rolled out over the next few days.

We do not expect any impact to our services. We will provide updates as necessary.
Nov 12, 19:11 EST
Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)
Resolved - This incident has been resolved.
Nov 15, 13:37 EST
Monitoring - We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
Nov 15, 12:41 EST
Nov 14, 2024

No incidents reported.

Nov 13, 2024
Nov 12, 2024
Upgrade of SMTP API in US region
Completed - The scheduled maintenance has been completed.
Nov 12, 22:51 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 12:51 EST
Scheduled - We will be performing maintenance to apply upgrade of our SMTP API in the US region. The changes will be gradually rolled out to a subset of customers over the next couple of days.

We do not expect any impact to our services. We will provide updates as necessary.
Nov 11, 12:50 EST
Upgrade of email delivery platform in EU region
Completed - The scheduled maintenance has been completed.
Nov 12, 22:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 12:50 EST
Scheduled - We will be performing maintenance to apply upgrade of our email delivery platform in the EU region. The changes will be gradually rolled out over the next couple of days.

We do not expect any impact to our services. We will provide updates as necessary.
Nov 11, 12:48 EST
Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024
Email Platform - Engagement Tracking Service Maintenance - US Region
Completed - The scheduled maintenance has been completed.
Nov 9, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:00 EST
Scheduled - On November 08, 2024, we will be performing maintenance to the engagement tracking service in the US region. The changes will be gradually rolled out over the next few hours.

We do not expect any impact to our services. We will provide updates as necessary.
Nov 7, 18:13 EST
Nov 8, 2024
Upgrade of email delivery platform in EU region
Completed - The scheduled maintenance has been completed.
Nov 8, 20:50 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 14:50 EST
Scheduled - We will be performing maintenance to apply upgrade of our email delivery platform in the EU region. The changes will be gradually rolled out over the next couple of days.

We do not expect any impact to our services. We will provide updates as necessary.
Nov 7, 12:43 EST
Upgrade of SMTP API in US region
Completed - The scheduled maintenance has been completed.
Nov 8, 20:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 16:30 EST
Scheduled - We will be performing maintenance to apply upgrade of our SMTP API in the US region. The changes will be gradually rolled out to a subset of customers over the next couple of days.

We do not expect any impact to our services. We will provide updates as necessary.
Nov 7, 16:02 EST
Nov 7, 2024
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