SSO Login Failures Due to reCAPTCHA Configuration Issue
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 27, 2026 - 11:41 EST
Identified - We have identified an issue affecting Single Sign-On (SSO) logins. Users authenticating via SSO are unable to access their accounts. A fix has been deployed and we expect the issue to be resolved within the next few minutes. We apologize for the inconvenience and will provide an update shortly.
Jan 27, 2026 - 11:39 EST
Uptime over the past 90 days. View historical uptime.
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 30, 2026

No incidents reported today.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026
Delays in sending emails to Microsoft domains
Resolved - We continue to receive sporadic reports of outages at Microsoft, as well as delayed mail sending to Microsoft and their related properties. But have seen recovery for most senders.

If you are experiencing delays or IP blocks in sending to Microsoft related properties, please open a ticket with your Technical Account Manager or email support@bird.com (or your dedicated support channel if applicable).
Jan 27, 11:33 EST
Update - We continue to receive reports of outages at Microsoft, as well as delayed mail sending to Microsoft and their related properties. If you are experiencing delays or IP blocks in sending to Microsoft related properties, please open a ticket with your Technical Account Manager or email support@bird.com (or your dedicated support channel if applicable).

For detals around the Microsoft 365 please reference Microsoft's Status Page at: https://status.cloud.microsoft/m365
Jan 23, 00:11 EST
Update - We continue to see improvement with Microsoft delivery, though isolated cases of delays persist. Microsoft's mitigations are largely effective, but we're still working with their team to address edge cases as they arise. We will continue to maintain heightened monitoring through the week to ensure complete stabilization. No action is required from senders - any affected messages will continue to retry automatically.
Jan 19, 13:18 EST
Monitoring - We have seen stabilization, but are still seeing Microsoft delays in rare cases. Our team is mitigating with Microsoft as those occur. We are going to keep the status page in Monitoring state through the weekend as we continue to monitor for a full recovery at Microsoft.
Jan 17, 18:30 EST
Update - We continue to see some delays at Microsoft domains and are working with Microsoft to remediate. At this time, Microsoft is aware and continues to investigate.
Jan 16, 11:03 EST
Update - We have started to receive reports from Microsoft that they are implementing mitigations within their environment. We continue to monitor and coordinate with them for full resolution.
Jan 15, 08:49 EST
Identified - We continue to work with Microsoft on these delays. We are in active contact with their delivery team and working towards full resolution.
Jan 15, 08:25 EST
Update - Microsoft continues to investigate the issue. We are actively in contact with their team.
Jan 15, 06:50 EST
Update - We continue to work with Microsoft on full mitigation. They are currently experiencing infrastructure issues that is causing them to incorrectly block legitimate traffic from multiple Bird IP ranges.

Our sending infrastructure and email traffic are operating normally. All other mailbox providers are receiving mail without issue.
Microsoft is aware of the issue and is actively investigating. We are in contact with their team and monitoring for resolution.
We expect this to be resolved once Microsoft completes their fix.

Messages will retry automatically - no action needed from you
Jan 15, 06:13 EST
Update - Impact is currently scoped to EU region only.
Investigation ongoing; tickets raised to Microsoft to further investigation.
Jan 15, 06:06 EST
Investigating - We are currently investing reported delays when sending emails towards Microsoft email domains
Jan 15, 05:24 EST
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026
Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Jan 18, 2026

No incidents reported.

Jan 17, 2026
Jan 16, 2026
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