All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Templates API Operational
90 days ago
100.0 % uptime
Today
Templates API - USA Operational
90 days ago
100.0 % uptime
Today
Templates API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
IP Pools API Operational
90 days ago
100.0 % uptime
Today
IP Pools API - USA Operational
90 days ago
100.0 % uptime
Today
IP Pools API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending IPs API Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - USA Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Support Platform ? Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Seedlists API Operational
90 days ago
100.0 % uptime
Today
Seedlists API - USA Operational
90 days ago
100.0 % uptime
Today
Seedlists API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Sending Domains API - USA Dec 13, 2022 19:00-21:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 17, 2022 - 08:48 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 17, 2022 - 08:44 EST
Scheduled - Update: date changed to 13 December. At 19:00 EST on December 13th, SparkPost will be conducting maintenance in our US-West region to apply a critical update. During this maintenance period (up to 2 hours), the Sending Domains API will be unavailable - customers will not be able to list, create, edit or delete sending domains - and will return a 5xx response code. (Please retry calls to the Sending Domains API that are not successful.)

Message injection (Transmissions API or SMTP API) and outbound message delivery will be unaffected as long as the sending domain specified in the email has been used in the past 24 hours (the service will rely on a cache). Injections will fail if the message is using a sending domain that has not been used recently or is brand new.

Nov 07, 2022 - 13:57 EST
Sending Domains API - EU Dec 14, 2022 19:00-21:00 EST
Update: This has been moved to 14 December. At 00:00 UTC on Dec 14th (19:00 EST Dec 14th), SparkPost will be conducting maintenance in our EU region to apply a critical update. During this maintenance period (up to 2 hours), the Sending Domains API will be unavailable - customers will not be able to list, create, edit or delete sending domains - and will return a 5xx response code. (Please retry calls to the Sending Domains API that are not successful.)

Message injection (Transmissions API or SMTP API) and outbound message delivery will be unaffected as long as the sending domain specified in the email has been used in the past 24 hours (the service will rely on a cache). Injections will fail if the message is using a sending domain that has not been used recently or is brand new.

Posted on Nov 07, 2022 - 14:00 EST
Past Incidents
Dec 4, 2022

No incidents reported today.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022
Resolved - This incident has been resolved.
Nov 29, 14:53 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 14:25 EST
Investigating - We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the US.

Nov 29, 14:00 EST
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022
Resolved - This incident has been resolved.
Nov 25, 17:15 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 14:50 EST
Identified - We have identified an issue and we have deployed a fix; latency of outbound message delivery is improving.
Nov 25, 12:27 EST
Update - We are still seeing delays in email delivery. Our engineers are working hard to identify and resolve the issues.
Nov 25, 10:40 EST
Investigating - We are seeing some delays in attempting messages after they have been injected in our US instance. Engineers are working on the issue. We will issue frequent updates...
Nov 25, 10:02 EST
Resolved - This incident has been resolved.
Nov 25, 15:39 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 15:21 EST
Identified - The issue has been identified and we are deploying a fix.
Nov 25, 13:56 EST
Investigating - We're seeing intermittent slowness and elevated error rates on the Events API; some customers may see latency/errors on Events API and SparkPost app (UI) on the Events search page.

Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the US.

Nov 25, 13:17 EST
Resolved - This incident has been resolved.
Nov 25, 15:18 EST
Monitoring - This issue has been identified and addressed; there is no longer a backlog of event data being streamed to customer webhook endpoints. We will continue to monitor.
Nov 25, 14:31 EST
Update - We're continuing to investigate the issue. Currently events are delayed up to 120 minutes for some customers.
Nov 25, 13:51 EST
Update - We're continuing to investigate the issue. Currently events are delayed by up to 40 minutes.
Nov 25, 10:42 EST
Investigating - We are currently seeing delays of about 15 minutes in events being delivered to webhooks in our US instance. Engineers are investigating the issue.
Nov 25, 09:59 EST