Investigating - We are experiencing an elevated level of API "unauthorized" errors for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API).
Note: This issue does not impact our SparkPost Enterprise customers hosted in the EU.
Dec 14, 07:37 EST
SparkPost Application (WebUI) Operational
90 days ago
99.99 % uptime
Today
SparkPost Application - USA   ? Operational
90 days ago
99.98 % uptime
Today
SparkPost Application - EUROPE   Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA   Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE   Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA   Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
99.99 % uptime
Today
SMTP API - USA   Operational
90 days ago
99.98 % uptime
Today
SMTP API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA   Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
Message Events API Operational
90 days ago
100.0 % uptime
Today
Message Events API - USA   Operational
90 days ago
100.0 % uptime
Today
Message Events API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
Templates API Operational
90 days ago
100.0 % uptime
Today
Templates API - USA   Operational
90 days ago
100.0 % uptime
Today
Templates API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Webhooks - USA   ? Operational
90 days ago
100.0 % uptime
Today
Webhooks - EUROPE   ? Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA   Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - USA   Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
IP Pools API Operational
90 days ago
100.0 % uptime
Today
IP Pools API - USA   Operational
90 days ago
100.0 % uptime
Today
IP Pools API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
Sending IPs API Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - USA   Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - EUROPE   Operational
90 days ago
100.0 % uptime
Today
Support Platform   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 13, 2017

No incidents reported.

Dec 12, 2017

No incidents reported.

Dec 11, 2017

No incidents reported.

Dec 10, 2017

No incidents reported.

Dec 9, 2017

No incidents reported.

Dec 8, 2017

No incidents reported.

Dec 7, 2017

No incidents reported.

Dec 6, 2017

No incidents reported.

Dec 5, 2017

No incidents reported.

Dec 4, 2017
Resolved - The issue is resolved and we are continuing to closely monitor the affected systems
Dec 4, 14:08 EST
Update - There are also intermittent SMTP and API errors
Dec 4, 13:32 EST
Identified - We've identified the root cause and are preparing a fix.
Dec 4, 13:08 EST
Investigating - We are investigating elevated error rates for some enterprise customers in the webui login and account api
Dec 4, 13:00 EST
Dec 3, 2017

No incidents reported.

Dec 2, 2017

No incidents reported.

Dec 1, 2017

No incidents reported.

Nov 30, 2017

No incidents reported.