All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
99.98 % uptime
Today
SMTP API - USA Operational
90 days ago
99.96 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 7, 2023

No incidents reported today.

Jun 6, 2023

No incidents reported.

Jun 5, 2023
Resolved - The issue at Microsoft appears to be resolved - the rate of delayed messages is back in the normal range.
Jun 5, 19:10 EDT
Monitoring - We are continuing to monitor.
Jun 5, 17:40 EDT
Identified - We are seeing an elevated rate of delays while delivering email to Microsoft domains (~5-10%). We believe the issue is industry-wide as other providers are reporting the same issue. Delayed messages will be retried - no action is necessary at this time.
Jun 5, 17:07 EDT
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Completed - The scheduled maintenance is being postponed to another day. All systems are operational.
May 31, 16:52 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 16:01 EDT
Scheduled - Later today we will be performing routine maintenance lasting up to 1 hour. During this period of time, customers may experience:
- Latency on calls to Events API and slightly elevated 5xx error rate
- Latency on calls to Metrics API and slightly elevated 5xx error rate
- SparkPost application: Signals Analytics & Events Search - pages may be slow to load

NOTE: This maintenance activity will NOT impact message injection or outbound message delivery.

May 31, 08:35 EDT
Completed - The scheduled maintenance is being postponed to another day. All systems are operational.
May 31, 16:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 16:30 EDT
Scheduled - Later today we will be performing routine maintenance lasting up to 1 hour. During this period of time, customers may experience:
- Latency on calls to Events API and slightly elevated 5xx error rate
- Latency on calls to Metrics API and slightly elevated 5xx error rate
- SparkPost application: Signals Analytics & Events Search - pages may be slow to load

NOTE: This maintenance activity will NOT impact message injection or outbound message delivery.

May 31, 08:37 EDT
May 30, 2023

No incidents reported.

May 29, 2023
Resolved - This incident has been resolved.
May 29, 04:49 EDT
Investigating - We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
May 29, 03:57 EDT
May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.