All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
99.99 % uptime
Today
Transmissions API - USA Operational
90 days ago
99.99 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
99.99 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
99.98 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
99.97 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 13, 2024
Resolved - We complete our emergency maintenance on our EU routers to resolve bandwidth issues. During the maintenance, no delays were observed.
Dec 13, 17:37 EST
Update - We are continuing to investigate this issue.
Dec 13, 13:26 EST
Investigating - We are currently performing emergency maintenance on our EU routers to resolve bandwidth issues. During this time, you may experience delays in email delivery.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to restore full service as quickly as possible.

Dec 13, 13:26 EST
Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Resolved - This incident has been resolved.
Nov 29, 11:22 EST
Update - Mail queues are drained, except for a single IP Pool for one customer. New messages are being accepted and delivered without delays.

We are working with the affected customer

We are also continuously monitoring the situation.

Nov 29, 07:24 EST
Update - A solution has been implemented and the queue is decreasing. We are continuously monitoring the situation.

New messages are being accepted and delivered without delays.

We expect the backlog of messages to be processed by 11:20 UTC

No messages are lost.

Nov 29, 06:06 EST
Update - A solution has been implemented and the queue is decreasing. We are continuously monitoring the situation.

New messages are being accepted and delivered without delays.

We expect the backlog of messages to be processed by 11:20 UTC

No messages are lost.

Nov 29, 06:05 EST
Monitoring - A solution has been implemented and the queue is decreasing. We are continuously monitoring the situation. New messages are being accepted and sent. No messages are lost.
Nov 29, 05:07 EST
Update - We are continuously monitoring the situation. We are seeing improvements in message processing. No messages are lost.
Nov 29, 04:36 EST
Identified - We are working on mitigation. No messages are lost.
Nov 29, 04:14 EST
Investigating - We are observing delayed delivery in the EU since 7.00 UTC. We are investigating the issue.
Nov 29, 03:36 EST