Resolved -
This incident has been resolved.
Feb 24, 14:41 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 24, 14:38 EST
Identified -
The team has identified the root cause. There is a core networking issue that has impacted sending across the clusters.
Feb 24, 14:34 EST
Update -
We are continuing to investigate this issue. We still see 5xx errors on mail injections and degradation.
Feb 24, 14:25 EST
Update -
We are continuing to investigate this issue.
Feb 24, 14:07 EST
Investigating -
We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error.
Note: This issue does not impact SparkPost customers hosted in the EU.
Feb 24, 14:07 EST