All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
99.67 % uptime
Today
Events API - USA Operational
90 days ago
99.35 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Templates API Operational
90 days ago
100.0 % uptime
Today
Templates API - USA Operational
90 days ago
100.0 % uptime
Today
Templates API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
IP Pools API Operational
90 days ago
100.0 % uptime
Today
IP Pools API - USA Operational
90 days ago
100.0 % uptime
Today
IP Pools API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending IPs API Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - USA Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Support Platform ? Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 10, 2020

No incidents reported today.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020
Resolved - This incident has been resolved.
Jul 7, 16:48 EDT
Investigating - Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints.
Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
(Note: This issue does not impact our SparkPost customers hosted in the EU.)
Jul 7, 16:41 EDT
Postmortem - Read details
Jul 7, 16:42 EDT
Resolved - This incident has been resolved.
Jul 7, 16:40 EDT
Update - We are continuing to investigate this issue.
Jul 7, 16:38 EDT
Investigating - We are seeing an increase in delays for event webhook delivery for some SparkPost and SparkPost Enterprise customers (US hosted only)
Jul 7, 16:33 EDT
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020
Resolved - This incident has been resolved.
Jul 4, 14:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 4, 14:32 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 4, 14:29 EDT
Investigating - We are seeing an increase in "delays"/4xx errors on outbound message delivery for some SparkPost and SparkPost Enterprise customers (EU hosted only)
Jul 4, 14:23 EDT
Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

Jun 26, 2020
Resolved - The upstream issue is resolved and the backlog of data has been processed. All systems are operational.
Jun 26, 18:03 EDT
Monitoring - Our upstream provider has identified their issue and have resolved it. The Transmissions API is operational with no errors. Data processing for Webhooks and Wetrics APIs may be delayed while we clear the backlog of data.
Jun 26, 17:51 EDT
Update - We are continuing to monitor the situation with our upstream provider and are in close communication with them. We're sorry for any inconvenience.
Jun 26, 17:43 EDT
Identified - We have identified that our upstream provider is having an issue. We are in communication with them and are awaiting resolution.
Jun 26, 16:11 EDT
Update - We are continuing to investigate this issue. This seems to be an underlying issue with an upstream service provider. We are starting to see impact in Transmissions API as well, with low levels of 5XX errors on that API.
Jun 26, 15:58 EDT
Update - We are continuing to investigate this issue.
Jun 26, 15:51 EDT
Investigating - Our data processing services are running behind. Specifically, some customers may see a delay of data on:

Metrics
Webhooks

Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Jun 26, 15:16 EDT