This incident has been resolved.
Sep 17, 18:58 EDT
We are continuing to monitor elevated error rates in the Events API. Data loading continues to be up to date. We are working on a remediation for the API and will provide updates as we make progress.
Sep 17, 17:16 EDT
All delayed data has caught up. We continue to monitor the API for error rates and latency.
Sep 17, 13:42 EDT
A fix has been implemented and we are monitoring the results.
Sep 17, 13:09 EDT
The issue has been identified and a fix is being implemented.
Sep 17, 12:43 EDT
We are experiencing an elevated level of API and UI errors and latency for the Events APIs for some SparkPost and SparkPost Enterprise customers. This does NOT affect the Transmissions API and SMTP injection API. Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Sep 17, 11:11 EDT