This incident has been resolved.
Dec 2, 14:46 EST
All reporting data is caught up with the exception of webhooks. This should be cleared in a few minutes.
Dec 2, 14:34 EST
The data processing backload is clearing out and should be fully resolved soon
Dec 2, 13:30 EST
The issue has been identified and a fix is being implemented.
Dec 2, 11:37 EST
Our data processing services are running behind for some customers and we're seeing intermittent slowness and elevated error rates on our reporting APIs. Specifically, some customers may see latency issues, 500 errors or a delay of data on:
Message Events API
Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Dec 2, 10:36 EST