Upgrade of email delivery platform in US and EU regions
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 2024 - 16:30 EDT
Scheduled - We will be performing maintenance to apply upgrade of our email delivery platform in the US and EU regions. The changes will be gradually rolled it over the next few days.

We do not expect any impact to our services. We will provide updates as necessary.
Oct 16, 2024 16:30 - Oct 23, 2024 16:30 EDT
Uptime over the past 90 days. View historical uptime.
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Under Maintenance
90 days ago
99.99 % uptime
Today
Transmissions API - USA Under Maintenance
90 days ago
99.99 % uptime
Today
Transmissions API - EUROPE Under Maintenance
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Under Maintenance
90 days ago
100.0 % uptime
Today
Metrics API - USA Under Maintenance
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Under Maintenance
90 days ago
100.0 % uptime
Today
Events API ? Under Maintenance
90 days ago
100.0 % uptime
Today
Events API - USA Under Maintenance
90 days ago
100.0 % uptime
Today
Events API - EUROPE Under Maintenance
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Under Maintenance
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Under Maintenance
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Under Maintenance
90 days ago
100.0 % uptime
Today
Suppression List API Under Maintenance
90 days ago
100.0 % uptime
Today
Suppression List API - USA Under Maintenance
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Under Maintenance
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Under Maintenance
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Under Maintenance
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Under Maintenance
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Email Platform - Engagement Tracking Service Maintenance - US Region Oct 22, 2024 13:00 - Oct 25, 2024 13:00 EDT
Scheduled - This afternoon we will be performing maintenance to the engagement tracking service in the US region. The changes will be gradually rolled out over the next few days.

We do not expect any impact to our services. We will provide updates as necessary.
Oct 22, 2024 - 10:42 EDT
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
SparkPost application (webUI) errors on some pages
Resolved - This incident has been resolved.
Oct 18, 19:36 EDT
Identified - Customers logging in to the SparkPost application are seeing errors on some pages. This incident does not impact the SparkPost APIs or outbound message delivery.
Oct 18, 19:17 EDT
Oct 17, 2024

No incidents reported.

Oct 16, 2024

Unresolved incident: Upgrade of email delivery platform in US and EU regions.

Oct 15, 2024
Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)
Resolved - This incident has been resolved.
Oct 15, 14:01 EDT
Update - We are continuing to monitor for any further issues.
Oct 15, 11:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 15, 11:12 EDT
Investigating - We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error.

Note: This issue does not impact SparkPost customers hosted in the EU.
Oct 15, 10:48 EDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024
Upgrade of email delivery platform in EU region
Completed - The scheduled maintenance has been completed.
Oct 13, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 12:00 EDT
Scheduled - Starting on October 9, 2024 we will be performing maintenance to apply security patches and upgrade of our email delivery platform in the EU region. The changes will be gradually rolled it over the next few days.

We do not expect any impact to our services. We will provide updates as necessary.
Oct 8, 10:24 EDT
Oct 12, 2024
Upgrade of email delivery platform in US region
Completed - The scheduled maintenance has been completed.
Oct 12, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 12:00 EDT
Scheduled - This evening we will be performing maintenance to apply security patches and upgrade of our email delivery platform in the US region. The changes will be gradually rolled it over the next few days.

We do not expect any impact to our services. We will provide updates as necessary.
Oct 8, 10:21 EDT
Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024
Oct 8, 2024
Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)
Resolved - This incident has been resolved. We apologise for any inconvenience caused.
Oct 8, 09:57 EDT
Monitoring - Our engineering team has confirmed that delayed messages are being sent. We will continue to monitor the situation until it is resolved.
Oct 8, 09:35 EDT
Investigating - We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the US.)
Oct 8, 08:26 EDT
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