All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
99.94 % uptime
Today
Events API - USA Operational
90 days ago
99.89 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Templates API Operational
90 days ago
100.0 % uptime
Today
Templates API - USA Operational
90 days ago
100.0 % uptime
Today
Templates API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
IP Pools API Operational
90 days ago
100.0 % uptime
Today
IP Pools API - USA Operational
90 days ago
100.0 % uptime
Today
IP Pools API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending IPs API Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - USA Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Support Platform ? Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Major Mailbox Providers Operational
Major Mailbox Providers in USA ? Operational
Major Mailbox Providers in Europe ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - Transmissions API Oct 26, 10:00 - Nov 12, 09:00 EDT
The Transmissions API endpoint for some customers in the US will be undergoing scheduled maintenance as we perform architecture upgrades gradually from Oct. 26th to Nov. 11th. These upgrades will provide increased reliability and a uniform experience. As a result of these upgrades, customers will begin to see the following changes in the Transmissions API for their REST Transmissions:
- Single-Recipient transmissions will return content validation errors asynchronously
- The description field will not longer be returned on error

At the end of this maintenance window, these changes will be in effect for all customers. A full description of these changes can be found at https://www.sparkpost.com/docs/tech-resources/transmissions-breaking-changes/. Please submit a support case via the app or reach out to your Technical Account Manager if you have any questions regarding this change. Thank you for your patience as we work to improve our email service.
Posted on Oct 19, 10:47 EDT
Past Incidents
Oct 22, 2020

No incidents reported today.

Oct 21, 2020
Resolved - This incident has been resolved.
Oct 21, 15:47 EDT
Investigating - We are currently investigating this issue.
Oct 21, 15:25 EDT
Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020
Resolved - We inadvertently logged two incidents earlier today (at 1:43 PM and 1:44 PM ET) related to outbound message delivery - the incidents were posted in error and immediately deleted. We apologize for any inconvenience.
>>Please submit a support case via the app if you can have questions.
Oct 16, 16:15 EDT
Resolved - The Events API experienced an elevated error rate and degraded performance between 12:00 PM and 12:45 PM EST. We are investigating the cause of the issue.
Oct 16, 12:00 EDT
Oct 15, 2020

No incidents reported.

Oct 14, 2020
Resolved - This incident has been resolved.
Oct 14, 11:30 EDT
Update - We are continuing to monitor for any further issues.
Oct 14, 10:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 14, 09:54 EDT
Update - We are continuing to investigate this issue.
Oct 14, 09:27 EDT
Investigating - We are experiencing an elevated level of API latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Oct 14, 09:27 EDT
Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.