All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
99.99 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
99.99 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
99.99 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
99.99 % uptime
Today
Transmissions API - USA Operational
90 days ago
99.99 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Templates API Operational
90 days ago
100.0 % uptime
Today
Templates API - USA Operational
90 days ago
100.0 % uptime
Today
Templates API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
IP Pools API Operational
90 days ago
100.0 % uptime
Today
IP Pools API - USA Operational
90 days ago
100.0 % uptime
Today
IP Pools API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending IPs API Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - USA Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Support Platform ? Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
99.96 % uptime
Today
Event Webhooks - USA Operational
90 days ago
99.92 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Seedlists API Operational
90 days ago
100.0 % uptime
Today
Seedlists API - USA Operational
90 days ago
100.0 % uptime
Today
Seedlists API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2021
Completed - The scheduled maintenance has been completed.
Sep 19, 11:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 15:06 EDT
Scheduled - On September 17th starting at approximately 3:00 PM ET, the Metrics API in our US region will undergo routine maintenance, extending through the weekend. You will experience:
* Increased page load time in the SparkPost app
* Data delays in the Signal Analytics graphs
* Increased API latency and error rates on calls to the Metrics API (retry any 5xx errors)

NOTE: This maintenance will not impact message injection or outbound message delivery.
Sep 17, 14:58 EDT
Sep 18, 2021

No incidents reported.

Sep 17, 2021
Sep 16, 2021
Resolved - This incident has been resolved.
Sep 16, 17:35 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 16:47 EDT
Investigating - We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
Sep 16, 15:40 EDT
Sep 15, 2021
Resolved - This incident has been resolved.
Sep 15, 21:09 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 20:31 EDT
Update - We are continuing to investigate this issue - our teams are focused on this issue. We will provide regular updates.
Sep 15, 19:42 EDT
Update - We are continuing to investigate this issue - we will provide regular updates.
Sep 15, 18:25 EDT
Update - UPDATED: We are investigating an increase in delivery latency for outbound messages destined for **many mailbox providers** (not just Gmail as originally reported)
NOTE: This does not impact our customers hosted in the EU.
Sep 15, 17:52 EDT
Investigating - We are investigating an increase in delivery latency for some outbound messages destined for Gmail. (NOTE: This does not impact our customers hosted in the EU.)
Sep 15, 17:36 EDT
Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 15:00 EDT
Scheduled - On September 10th starting at approximately 3:00 PM ET, the Events API in our US region will undergo routine maintenance, extending into the night. Increased API latency and minor data delays can be expected at this time.

This maintenance will not impact message injection or outbound message delivery.
Sep 8, 15:38 EDT
Sep 10, 2021
Resolved - The data has caught up and the API errors rates are within a normal level. This incident has resolved. We will be performing routine maintenance on the Events API soon. Please follow this maintenance page for updates: https://status.sparkpost.com/incidents/4cn1y6xz3tjz
Sep 10, 15:45 EDT
Investigating - Our data processing services are running behind and we're seeing intermittent slowness and elevated error rates on our reporting APIs. Specifically, some customers may see latency issues, 500 errors or a delay of data on:

Web UI
Events API

Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Sep 10, 14:26 EDT
Resolved - This incident has been resolved.
Sep 10, 12:01 EDT
Monitoring - Data loading is up to date and error rates are within a normal range. We continue to monitor the situation.
Sep 10, 09:14 EDT
Identified - We have identified the issue and are working with our service provider on a resolution.
Sep 10, 07:22 EDT
Investigating - Our data processing services are running behind and we're seeing intermittent slowness and elevated error rates on our reporting APIs. Specifically, some customers may see latency issues, 500 errors or a delay of data on:

Web UI
Events API

Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Sep 10, 06:12 EDT
Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.