All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Resolved - This incident has been resolved.
Dec 1, 09:17 EST
Update - We are continuing to monitor for any further issues.
Dec 1, 09:02 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 1, 08:44 EST
Update - We are currently investigating:

- increased latency in REST API injections in US
- increased latency in SMTP outbound delivery in US

(NOTE: This does not impact our customers hosted in the EU.)

Dec 1, 08:09 EST
Investigating - We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
Dec 1, 07:50 EST
Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Resolved - This incident has been resolved.
Nov 27, 21:59 EST
Monitoring - We have been observing slower-than-usual delivery times today when attempting to deliver mail to comcast.net addresses. Our contacts at Comcast have acknowledged the issue and are reporting that a fix is underway. We will continue to monitor message delivery rates to Comcast.
Nov 27, 16:10 EST
Resolved - This incident is resolved.
Nov 27, 20:51 EST
Update - We continue to observe data processing delays for reporting; data is running about 35 minutes behind. Customers will see a delay of data on the:
- Signals Analytics reports/graphs in SparkPost App (webUI)
- Summary data available via the Metrics API

Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected.
There are NO delays with data streamed to customer webhooks.
There are NO delays in data available via Events API.

Note: This issue does not impact our SparkPost customers hosted in the EU region.

Nov 27, 19:38 EST
Update - We continue to observe data processing delays for reporting; data is running about 55 minutes behind. Customers will see a delay of data on the:
- Signals Analytics reports/graphs in SparkPost App (webUI)
- Summary data available via the Metrics API

Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected.
There are NO delays with data streamed to customer webhooks.
There are NO delays in data available via Events API.

Note: This issue does not impact our SparkPost customers hosted in the EU region.

Nov 27, 17:00 EST
Update - We continue to observe data processing delays for reporting; data is running about 45 minutes behind. Customers will see a delay of data on the:
- Signals Analytics reports/graphs in SparkPost App (webUI)
- Summary data available via the Metrics API

Message injection and outbound message delivery are NOT impacted - all messages are flowing as expected.
There are NO delays with data streamed to customer webhooks.
There are NO delays in data available via Events API.

Note: This issue does not impact our SparkPost customers hosted in the EU region.

Nov 27, 14:04 EST
Identified - Our data processing services for reporting are running behind; some customers may see a delay of data available via the:

- Signals Analytics reports in SparkPost App (webUI)
- Summary data available via the Metrics API

Message injection and outbound message delivery are NOT impacted - ALL messages are flowing as expected.
There are NO delays with data streamed to customer webhooks.
There are NO delays in data available via Events API.

Note: This issue does not impact our SparkPost customers hosted in the EU region.

Nov 27, 12:00 EST
Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.