All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Templates API Operational
90 days ago
100.0 % uptime
Today
Templates API - USA Operational
90 days ago
100.0 % uptime
Today
Templates API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
IP Pools API Operational
90 days ago
100.0 % uptime
Today
IP Pools API - USA Operational
90 days ago
100.0 % uptime
Today
IP Pools API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending IPs API Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - USA Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Support Platform ? Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Seedlists API Operational
90 days ago
100.0 % uptime
Today
Seedlists API - USA Operational
90 days ago
100.0 % uptime
Today
Seedlists API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
99.98 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 20, 2023

No incidents reported today.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023
Completed - The scheduled maintenance has been completed.
Mar 17, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 14:00 EDT
Scheduled - During this maintenance window, the Events API in the US region will undergo routine maintenance lasting up to 12 hours. Increased API latency, 5xx errors and minor data delays may be observed during this period.

This maintenance activity will not impact message injection, outbound message delivery or event data streamed to customers' webhooks.

Mar 16, 09:12 EDT
Mar 16, 2023
Completed - The scheduled maintenance has been completed.
Mar 16, 00:00 EDT
Update - Scheduled maintenance is still in progress; the maintenance window has been extended by an additional 4 hours.
Mar 15, 23:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 19:00 EDT
Scheduled - During this maintenance window, the Events API in the EU region will undergo routine maintenance lasting up to 5 hours. Increased API latency, 5xx errors and minor data delays may be observed during this period.

This maintenance activity will not impact message injection, outbound message delivery or event data streamed to customers' webhooks.

Mar 15, 14:59 EDT
Mar 15, 2023
Mar 14, 2023
Resolved - This incident has been resolved.
Mar 14, 14:30 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 13:04 EDT
Identified - The issue has been identified and we working on a fix.
Mar 14, 12:32 EDT
Investigating - Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints.

Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.

Mar 14, 12:14 EDT
Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023
Completed - The scheduled maintenance has been completed.
Mar 8, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 18:01 EST
Scheduled - During this maintenance window, the Events API in the US region will undergo routine maintenance lasting up to 8 hours. Increased API latency, a small number of 5xx errors and minor data delays may be observed during this period.

This maintenance activity will not impact message injection, outbound message delivery or event data streamed to customers' webhooks.

Mar 7, 09:57 EST
Mar 7, 2023
Resolved - This incident has been resolved.
Mar 7, 17:39 EST
Monitoring - The backlog of message event data for customer webhooks and the Events API is caught up for most customers. However, the metrics data for the Signals reports is still backed up; we expect it to be fully caught up for all customers in approximately 2 hours.
Mar 7, 16:17 EST
Update - We have rolled out a fix and are making good progress on getting through the backlog of data. We expect the queues to be cleared for all customers in approximately 2 hours. Next update ~21:00 UTC
Mar 7, 14:55 EST
Update - We have rolled out a fix and we are starting to process the backlog of data.
Mar 7, 13:44 EST
Update - We are continuing to work on a fix for this issue. Next update will be no later than 1 hour from now 19:30 UTC.
Mar 7, 13:25 EST
Update - We are continuing to work on a fix for this issue. Next update will be no later than 1 hour from now 18:30 UTC.
Mar 7, 12:33 EST
Identified - The issue has been identified and we are working on a fix.
Mar 7, 11:15 EST
Investigating - Our data processing services are running behind; some customers may see a delay of data available via the:

SparkPost App (webUI): Signals Reports
Events API
Customer webhooks endpoints

Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.

Mar 7, 11:09 EST
Mar 6, 2023
Completed - The scheduled maintenance has been completed.
Mar 6, 21:00 EST
Update - Scheduled maintenance is still in progress; the maintenance window has been extended by an additional 2 hours.
Mar 6, 20:34 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 18:00 EST
Scheduled - During this maintenance window, the Events API in the EU region will undergo routine maintenance lasting up to 3 hours. Increased API latency, 5xx errors and minor data delays can be expected during this period.

This maintenance activity will not impact message injection, outbound message delivery or event data streamed to customers' webhooks.

Mar 6, 10:24 EST