All Systems Operational
Web UI Operational
90 days ago
100.0 % uptime
Today
APIs Operational
Account Operational
Inbound Domain Operational
Metrics Operational
Message Events Operational
Recipient Lists Operational
Relay Webhooks Operational
Sending Domains Operational
SMTP Operational
Subaccounts Operational
Suppression List Operational
Templates Operational
Tracking Domains Operational
Transmissions Operational
Webhooks Operational
SMTP Delivery Operational
90 days ago
100.0 % uptime
Today
Support Platform ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 16, 2017

No incidents reported today.

Aug 15, 2017
Resolved - The primary issue is resolved, though there may be some residual delay in availability of the most recent data which should clear shortly. We apologize for the inconvenience.
Aug 15, 15:51 EDT
Investigating - We're experiencing an elevated level of API and UI errors and are currently looking into the issue. This does not affect email sending.
Aug 15, 15:05 EDT
Aug 14, 2017
Resolved - This incident has been resolved.
Aug 14, 13:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 14, 13:31 EDT
Investigating - We are investigating reports of elevated error rates using the SMTP API
Aug 14, 13:10 EDT
Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.

Aug 6, 2017

No incidents reported.

Aug 5, 2017
Resolved - The backlog has cleared and new cases are hitting the platform in a timely manner, thanks for your patience
Aug 5, 06:27 EDT
Identified - We are working with the offending party to get this addressed and expect backlog to clear over night - apologies once again for the delay in our team's responses
Aug 4, 22:06 EDT
Investigating - Apologies, Inbound email message case creation (to Support@sparkpost.com address) and customer replies are heavily delayed. We are working on cases as they appear, please raise all new cases through the webform at sparkpost.com/submit-a-ticket
We are working to unplug the blockage
Aug 4, 17:32 EDT
Aug 4, 2017
Resolved - This incident has been resolved.
Aug 4, 13:40 EDT
Investigating - We are investigating high levels of 500 errors on account api calls.
Aug 4, 13:32 EDT
Aug 3, 2017
Resolved - The issue is resolved. Sorry for the inconvenience.
Aug 3, 01:27 EDT
Investigating - We're experiencing increased Transmission API latency and are currently looking into the issue.
Aug 3, 00:55 EDT
Aug 2, 2017
Resolved - This incident has been resolved.
Aug 2, 11:37 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 10:31 EDT
Investigating - We are investigating delayed delivery of webhook data
Aug 2, 10:05 EDT