All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
99.99 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
99.98 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
99.97 % uptime
Today
Transmissions API - USA Operational
90 days ago
99.96 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
99.99 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Templates API Operational
90 days ago
100.0 % uptime
Today
Templates API - USA Operational
90 days ago
100.0 % uptime
Today
Templates API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Tracking Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
IP Pools API Operational
90 days ago
100.0 % uptime
Today
IP Pools API - USA Operational
90 days ago
100.0 % uptime
Today
IP Pools API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending IPs API Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - USA Operational
90 days ago
100.0 % uptime
Today
Sending IPs API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Support Platform ? Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 16, 2021

No incidents reported today.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - We experienced an increase in "delays"/4xx errors on outbound message delivery for some SparkPost and SparkPost Enterprise customers (US hosted only) during the timeframe of 14:52 UTC to 15:00 UTC.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Jan 14, 10:00 EST
Jan 13, 2021

No incidents reported.

Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021
Resolved - All delayed webhooks batches have been delivered. This issue has been resolved.
Jan 8, 14:37 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 8, 13:58 EST
Identified - The issue has been identified and a fix is being implemented.
Jan 8, 13:56 EST
Investigating - Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints.
Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Jan 8, 13:49 EST
Jan 7, 2021
Resolved - This incident is resolved. Thank you for your patience and we apologize for any inconvenience. Please follow up with support or your Technical Account Manager if you have further questions.
Jan 7, 17:30 EST
Monitoring - Transmissions API error rates are now back to normal.
Jan 7, 17:01 EST
Update - We are implementing a fix for the issue and customer should see some improvements in the Transmissions API error rate
Jan 7, 16:59 EST
Update - All delayed analytics data has been loaded. We continue to work with our service provider on Transmissions API errors.
Jan 7, 16:47 EST
Identified - We are working with our service provider to resolve this issue.
Jan 7, 16:22 EST
Update - We are continuing to investigate this issue.
Jan 7, 16:13 EST
Update - We are continuing to investigate this issue.
Jan 7, 16:09 EST
Update - SparkPost Transmissions API is showing increase API latency. We are currently working with our service provider on remediation.
Jan 7, 16:07 EST
Update - We are continuing to investigate this issue.
Jan 7, 16:01 EST
Investigating - We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

We are investigating delays in event deliveries, including the SparkPost Metrics API, Events API, and Webhook Delivery. (NOTE: This does not impact our customers hosted in the EU.)
Jan 7, 15:56 EST
Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.

Jan 2, 2021

No incidents reported.