All Systems Operational
SparkPost Application (WebUI) Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - USA
Operational
90 days ago
100.0 % uptime
Today
SparkPost Application - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
100.0 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Operational
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Events API
Operational
90 days ago
100.0 % uptime
Today
Events API - USA Operational
90 days ago
100.0 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption
Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 1, 2023

No incidents reported today.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
Resolved - This incident has been resolved.
Sep 19, 06:38 EDT
Update - We are continuing to monitor for any further issues.
Sep 18, 22:19 EDT
Update - We are continuing to monitor for any further issues.
Sep 18, 19:28 EDT
Monitoring - Transmissions API and Webhooks Delivery services are working within our internal SLOs.

We are monitoring the services and continue to work with our vendor to troubleshoot the issue and we will keep you updated on progress

Sep 18, 18:10 EDT
Identified - We are seeing continuing recovery on our services

5xx error rate on the Transmissions API is within our internal SLO.

Webhooks have caught up and running without delays.

We are continuing to work with our vendor to troubleshoot the issue and we will keep you updated on progress

Sep 18, 16:46 EDT
Update - We are continuing to investigate this issue.
Sep 18, 16:39 EDT
Update - We are continuing to work with our vendor to troubleshoot the issue and we are seeing some recovery.

5xx error rate on the Transmissions API is within our internal SLO. And we continue to monitor.

Webhooks are delayed by 45 minutes and catching up.

We will continue to keep you updated on progress

Sep 18, 15:59 EDT
Update - We are continuing to investigate the issue.

We are still seeing increased 5xx error on the Transmissions API (3%)

Webhooks are delayed by 60 minutes.

We are working with our vendor and will keep you posted on progress

Sep 18, 15:33 EDT
Investigating - We are experiencing an elevated level of errors on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error.

Our webhook data delivery services are also running behind and some customers may see a delay in data streamed to their webhook endpoints.

Note: This issue does not impact SparkPost customers hosted in the EU.

Sep 18, 14:09 EDT
Sep 18, 2023
Sep 17, 2023

No incidents reported.