Metrics database maintenance - EU region
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 2024 - 16:00 EDT
Scheduled - We are performing routine database maintenance for customers provisioned in the EU region. Customers may notice:
- Delay of data displayed on the Signals Analytics reports
- Signals Analytics report pages slow to load and/or timeout
- Increased error rates on the Metrics API

NOTE: This maintenance will not impact the data that is available via the Events API, Events Search or Webhooks.
Apr 17, 2024 16:00 - Apr 18, 2024 16:00 EDT
Uptime over the past 90 days. View historical uptime.
SparkPost Application (WebUI) Under Maintenance
90 days ago
99.79 % uptime
Today
SparkPost Application - USA ? Operational
90 days ago
99.59 % uptime
Today
SparkPost Application - EUROPE Under Maintenance
90 days ago
100.0 % uptime
Today
SMTP Delivery (Outbound Message Delivery) Operational
90 days ago
99.99 % uptime
Today
SMTP Delivery - USA Operational
90 days ago
99.99 % uptime
Today
SMTP Delivery - EUROPE Operational
90 days ago
100.0 % uptime
Today
Transmissions API Operational
90 days ago
100.0 % uptime
Today
Transmissions API - USA Operational
90 days ago
100.0 % uptime
Today
Transmissions API - EUROPE Operational
90 days ago
100.0 % uptime
Today
SMTP API Operational
90 days ago
100.0 % uptime
Today
SMTP API - USA Operational
90 days ago
100.0 % uptime
Today
SMTP API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Metrics API Under Maintenance
90 days ago
100.0 % uptime
Today
Metrics API - USA Operational
90 days ago
100.0 % uptime
Today
Metrics API - EUROPE Under Maintenance
90 days ago
100.0 % uptime
Today
Events API ? Operational
90 days ago
99.79 % uptime
Today
Events API - USA Operational
90 days ago
99.59 % uptime
Today
Events API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks Delivery Service Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - USA Operational
90 days ago
100.0 % uptime
Today
Relay Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Sending Domains API Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - USA Operational
90 days ago
100.0 % uptime
Today
Sending Domains API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Suppression List API Operational
90 days ago
100.0 % uptime
Today
Suppression List API - USA Operational
90 days ago
100.0 % uptime
Today
Suppression List API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Event Webhook Delivery Service Operational
90 days ago
99.79 % uptime
Today
Event Webhooks - USA Operational
90 days ago
99.59 % uptime
Today
Event Webhooks - EUROPE Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - USA Operational
90 days ago
100.0 % uptime
Today
Engagement Tracking Service (redirecting clicks and serving opens) - EUROPE Operational
90 days ago
100.0 % uptime
Today
Mailbox Provider Service Interruption ? Operational
Blocklist API Operational
90 days ago
100.0 % uptime
Today
Blocklist API - USA Operational
90 days ago
100.0 % uptime
Today
Blocklist API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Alerts API Operational
90 days ago
100.0 % uptime
Today
Alerts API - USA Operational
90 days ago
100.0 % uptime
Today
Alerts API - EUROPE Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 17, 2024
Database maintenance - US region
Completed - The scheduled maintenance has been completed.
Apr 17, 17:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 13:45 EDT
Scheduled - We are performing routine database maintenance for customers provisioned in the US region. Customers may notice:
- Delay of data displayed on the Signals Analytics reports
- Signals Analytics report pages slow to load and/or timeout
- Increased error rates on the Metrics API
Apr 17, 12:27 EDT
Apr 16, 2024
Database Maintenance - US region
Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 EDT
Scheduled - We will be performing routine database maintenance. During this period of time, customers may notice:
- Delay of data displayed on the Signals Analytics reports
- Signals Analytics report pages slow to load and/or timeout
- Increased error rates on the Metrics API

NOTE: This maintenance activity will NOT impact Events API, Events Search, Webhooks, message injection or outbound message delivery.
Apr 16, 16:53 EDT
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only)
Resolved - This incident has been resolved.
Apr 10, 17:43 EDT
Investigating - We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error.

Note: This issue does not impact SparkPost customers hosted in the EU.
Apr 10, 17:30 EDT
Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Metrics Database - April 2024
Completed - The scheduled maintenance has been completed.
Apr 5, 08:00 EDT
Update - All data processing has caught up. Systems are running as expected.
Apr 5, 01:33 EDT
Update - Our investigation into delayed metrics data in the US is ongoing. We taken steps to prevent the delay from continuing to grow. This is an unexpected side effect of the scheduled maintenance. Data is delayed by approximately 3 hours.
Apr 4, 18:25 EDT
Update - Our investigation into delayed metrics data in the US is ongoing. This is an unexpected side effect of the scheduled maintenance. Data is delayed by approximately 1 hour and 30 minutes.
Apr 4, 15:46 EDT
Update - We are currently investigating a delay in the availability of metrics data in the US. This is an unexpected side effect of the scheduled maintenance. Data is delayed by approximately 45 minutes.
Apr 4, 13:36 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 08:00 EDT
Scheduled - Beginning on April 4 2024, we will be upgrading the database that supports the Signals Analytics reports (graphs in SparkPost app) and the Metrics API for customers provisioned in the US region. As part of this maintenance, we will be lowering the data retention period - from 6 months to no lower than 5 months and 7 days through the month of April (ending before May 1 2024). After this maintenance is complete, the data retention period for metrics will resume at the standard 6 months. Please contact our Support team if you have any questions.

NOTE: This maintenance will not impact the data that is available via the Events API, Events Search or Webhooks.
Apr 2, 17:12 EDT
Apr 4, 2024
Apr 3, 2024

No incidents reported.

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