Elevated 5xx Transmissions API error rates for some SparkPost customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Mar 14, 2024 - 13:07 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 14, 2024 - 12:53 EDT

Investigating

We are experiencing an elevated level of errors on the Transmissions API (injection API) for some SparkPost customers. Please retry any 5xx error.

Note: This issue does not impact SparkPost customers hosted in the EU.

Posted Mar 14, 2024 - 12:35 EDT

This incident affected: Transmissions API (Transmissions API - USA).