All data processing has caught up. Systems are running as expected.
Posted Apr 05, 2024 - 01:33 EDT
Update
Our investigation into delayed metrics data in the US is ongoing. We taken steps to prevent the delay from continuing to grow. This is an unexpected side effect of the scheduled maintenance. Data is delayed by approximately 3 hours.
Posted Apr 04, 2024 - 18:25 EDT
Update
Our investigation into delayed metrics data in the US is ongoing. This is an unexpected side effect of the scheduled maintenance. Data is delayed by approximately 1 hour and 30 minutes.
Posted Apr 04, 2024 - 15:46 EDT
Update
We are currently investigating a delay in the availability of metrics data in the US. This is an unexpected side effect of the scheduled maintenance. Data is delayed by approximately 45 minutes.
Posted Apr 04, 2024 - 13:36 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 04, 2024 - 08:00 EDT
Scheduled
Beginning on April 4 2024, we will be upgrading the database that supports the Signals Analytics reports (graphs in SparkPost app) and the Metrics API for customers provisioned in the US region. As part of this maintenance, we will be lowering the data retention period - from 6 months to no lower than 5 months and 7 days through the month of April (ending before May 1 2024). After this maintenance is complete, the data retention period for metrics will resume at the standard 6 months. Please contact our Support team if you have any questions.
NOTE: This maintenance will not impact the data that is available via the Events API, Events Search or Webhooks.
Posted Apr 02, 2024 - 17:12 EDT
This scheduled maintenance affected: Metrics API (Metrics API - USA) and SparkPost Application (WebUI) (SparkPost Application - USA).