A fix has been implemented and we are monitoring the results.
Posted Feb 25, 2022 - 22:05 EST
Update
We are continuing to investigate this issue. The rate of 5xx errors is very low; under 1%. Please continue to retry any errors.
Posted Feb 25, 2022 - 20:58 EST
Update
We are continuing to investigate this issue.
Posted Feb 25, 2022 - 19:58 EST
Update
We are continuing to investigate this issue and will keep this page updated.
Posted Feb 25, 2022 - 18:52 EST
Update
We are continuing to investigate this issue. The rate of 5xx errors is very low at <1%. Please continue to retry any errors.
Posted Feb 25, 2022 - 16:56 EST
Update
We are continuing to investigate this issue and will keep this page updated.
Posted Feb 25, 2022 - 15:57 EST
Investigating
We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Feb 25, 2022 - 15:11 EST
This incident affected: Transmissions API (Transmissions API - USA, Transmissions API - EUROPE), Events API (Events API - USA), and SparkPost Application (WebUI) (SparkPost Application - USA).