UI Reports, Metrics API, Message Events API, Suppression API are unavailable

Incident Report for SparkPost

Resolved

Reporting data is now up to date. We are looking into a possible small gap in Metrics API and Message Events API data around 12PM PT

Posted Oct 20, 2016 - 16:53 EDT

Identified

We identified the problem and are recovering, errors should be clearing and data backfill shortly

Posted Oct 20, 2016 - 15:59 EDT

Update

We are experiencing downtime in the metrics, message-events, and suppression APIs. This is also resulting in errors in the UI. Message injection (delivery) via SMTP and REST are unaffected. We are currently investigating and will post updates as we know more.

Posted Oct 20, 2016 - 15:55 EDT

Investigating

We're experiencing are currently investigating

Posted Oct 20, 2016 - 15:43 EDT

This incident affected: Metrics API (Metrics API - USA), Events API (Events API - USA), and SparkPost Application (WebUI) (SparkPost Application - USA).