Service Degradation - SMTP delivery

Incident Report for SparkPost

Resolved

We have continued to monitor and message queues have returned to normal levels. Thanks for your patience.

Posted Nov 29, 2016 - 21:36 EST

Monitoring

Delays and blocks have been addressed and deliveries are picking up. We are continuing to monitor those queues and any additional latency

Posted Nov 28, 2016 - 20:49 EST

Investigating

We are currently investigating this issue.

Posted Nov 28, 2016 - 17:18 EST

Identified

We are seeing increased delivery times to some of the major ISP for some of our shared Pools. We have identified the issue and are actively working with the ISPs to address the issue.

Posted Nov 28, 2016 - 09:40 EST