A fix has been implemented and the data processing services are almost caught up.
Posted Apr 01, 2022 - 23:02 EDT
Identified
The issue has been identified and we are implementing a fix.
Posted Apr 01, 2022 - 21:47 EDT
Investigating
Our data processing services for panel deliverability data provided in the Metrics API and displayed in the SparkPost app are running behind in the US and EU regions. Data for sending metrics and seed lists, including automatic inline seeding, are not impacted.
NOTE: This only impacts customers who have purchased the Deliverability Analytics product.
Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Posted Apr 01, 2022 - 13:55 EDT
This incident affected: Metrics API (Metrics API - USA, Metrics API - EUROPE) and SparkPost Application (WebUI) (SparkPost Application - USA, SparkPost Application - EUROPE).