Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Nov 11, 2022 - 17:29 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 11, 2022 - 16:47 EST

Update

We are continuing to work on this issue; outbound message delivery continues to be slower than normal for some customers in the US region.

(This incident does not impact customers provisioned in the EU.)

Posted Nov 11, 2022 - 15:31 EST

Identified

We are observing an increase in delivery latency for outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

Posted Nov 11, 2022 - 13:24 EST

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).