A fix has been implemented and we are monitoring the results.
Posted Jul 19, 2021 - 06:44 EDT
Update
We are currently working with our service provider on this issue. We continue to see periodic errors from the Suppression List API
Posted Jul 19, 2021 - 06:19 EDT
Investigating
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Jul 19, 2021 - 04:46 EDT
This incident affected: Metrics API (Metrics API - USA), Transmissions API (Transmissions API - USA), Events API (Events API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), SMTP API (SMTP API - USA), Sending Domains API (Sending Domains API - USA), Relay Webhooks Delivery Service (Relay Webhooks - USA), and Suppression List API (Suppression List API - USA).