Elevated Reporting API and UI Errors

Incident Report for SparkPost

Resolved

Reporting data is completely caught up. Thanks for your patience.
Posted Sep 14, 2017 - 21:01 EDT

Monitoring

We are monitoring the situation. Data processing is still behind but the UI and API should be fine now. We apologize for the inconvenience.
Posted Sep 14, 2017 - 14:43 EDT

Update

We are actively working on this issue as top priority. There are also some delays in populating reporting data.
Posted Sep 14, 2017 - 13:35 EDT

Investigating

We're experiencing an elevated level of reporting API and UI errors and are currently looking into the issue. There is no impact on email sending.
Posted Sep 14, 2017 - 13:07 EDT
This incident affected: Metrics API (Metrics API - USA), Events API (Events API - USA), and SparkPost Application (WebUI) (SparkPost Application - USA).
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