Slowness in UI and Reporting & Suppression APIs

Incident Report for SparkPost

Resolved

We identified the source of the slowness and have implemented preventative measures to minimize risk of this reoccurring

Posted Oct 14, 2016 - 12:04 EDT

Monitoring

Around 10:45 ET (45 mins ago) there was an issue with some APIs resulting in slowness and possible timeouts. This lasted about 15 minutes. We are monitoring the situation.

Posted Oct 14, 2016 - 11:38 EDT

This incident affected: Metrics API (Metrics API - USA), Events API (Events API - USA), and SparkPost Application (WebUI) (SparkPost Application - USA).