Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.
Posted Feb 24, 2026 - 13:17 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 24, 2026 - 12:34 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 24, 2026 - 12:19 EST

Investigating

We are currently investigating this issue. No messages are lost.
Posted Feb 24, 2026 - 10:01 EST
This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).