Elevated 5xx Events API error rates and increased latency for all SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

We are experiencing an elevated level of API and UI errors and latency for the Events APIs for all SparkPost and SparkPost Enterprise customers (EXCLUDING Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost Enterprise customers hosted in the EU.
Posted Apr 16, 2020 - 15:45 EDT