Elevated UI errors and latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

The issue has been resolved. The transmissions GET is still disabled for the time being.
Posted Jan 24, 2018 - 16:23 EST

Monitoring

We have implemented a fix and are monitoring the impact. For the time being the transmissions GET API has been disabled and will return '405 Method Not Allowed'
Posted Jan 24, 2018 - 13:29 EST

Update

We are seeing elevated latency/errors on our APIs as well as the UI for US hosted customers.
Posted Jan 24, 2018 - 13:17 EST

Investigating

We are experiencing an elevated level of UI errors and latency for some SparkPost and SparkPost Enterprise customers. Please retry upon errors.
Note: This issue does not impact our SparkPost Enterprise customers hosted in the EU.
Posted Jan 24, 2018 - 13:10 EST
This incident affected: Metrics API (Metrics API - USA), Transmissions API (Transmissions API - USA), Events API (Events API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), SMTP API (SMTP API - USA), Sending Domains API (Sending Domains API - USA), and Relay Webhooks Delivery Service (Relay Webhooks - USA).