Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Apr 12, 2023 - 23:11 EDT

Our investigation has concluded that there was no quantifiable delay in delivery for most customers.

Posted Apr 12, 2023 - 22:58 EDT

The issue has been identified and outbound delivery is fully operational now.

Posted Apr 12, 2023 - 22:49 EDT

We are investigating an increase in delivery latency for some outbound messages.
(NOTE: This does not impact our customers hosted in the EU.)

Posted Apr 12, 2023 - 22:11 EDT

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).