Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (EU hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted May 07, 2019 - 02:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 07, 2019 - 02:37 EDT

Update

We are continuing to investigate this issue.

Posted May 07, 2019 - 02:26 EDT

Investigating

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the US.)

Posted May 07, 2019 - 01:52 EDT

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - EUROPE).