Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Dec 01, 2019 - 07:35 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 01, 2019 - 07:33 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 01, 2019 - 07:27 EST

Investigating

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

Posted Dec 01, 2019 - 07:16 EST

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).