Delivery delays

Incident Report for SparkPost

Postmortem

Posted Feb 07, 2017 - 22:19 EST

Resolved

This incident has been resolved.

Posted Feb 03, 2017 - 15:51 EST

Monitoring

The intermittent DNS / MX lookup errors have cleared up. We continue to monitor the situation.

Posted Feb 03, 2017 - 14:30 EST

Update

We continue to investigate and isolate the issue that is affecting some emails.

Posted Feb 03, 2017 - 14:11 EST

Investigating

We are seeing higher than usual delivery delays due to "454 4.4.4 [internal] no MX or A for domain". The team is investigating.

Posted Feb 03, 2017 - 11:44 EST

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).