Events API for some SparkPost and SparkPost Enterprise customers has delayed data, increased latency, and increased error rates. (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Jul 02, 2021 - 22:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 02, 2021 - 22:04 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 02, 2021 - 17:46 EDT

Investigating

Our Events API services are running behind and some customers may see a delay in data streamed to their Events endpoints.
Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.

Posted Jul 02, 2021 - 17:24 EDT

This incident affected: Events API (Events API - USA).