The issue is resolved. Data should be up to date now. Also if you were having trouble checking your usage info in the dashboard that is resolved as well. Thanks for your patience. We made several adjustments to the system and will be reviewing over coming days to ensure they are sufficient to avoid a repeat of this issue.
Posted Oct 06, 2017 - 22:36 EDT
Update
Data processing is still behind but catching up. We continue to monitor the situation. There is no impact to email delivery. We apologize for the inconvenience.
Posted Oct 06, 2017 - 18:41 EDT
Update
The issue for delayed metrics and webhooks data has been identified. It will take some time for the data to catch up.
Posted Oct 06, 2017 - 15:12 EDT
Identified
The team is continuing to address this issue and taking corrective actions. There is no impact to email sending, this only affects reporting data and webhooks. This is the team's number one priority and we expect to resolve soon. We apologize for any inconvenience.
Posted Oct 06, 2017 - 14:48 EDT
Investigating
Delayed webhooks and metric data
Posted Oct 06, 2017 - 11:40 EDT
This incident affected: Metrics API (Metrics API - USA) and Events API (Events API - USA).