We are continuing to monitor for any further issues.
Posted Jul 29, 2021 - 16:23 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 29, 2021 - 16:23 EDT
Update
Correction: We are experiencing an elevated level of errors on the Suppression List API for SparkPost and SparkPost Enterprise customers hosted in US. No other APIs are impacted at this time. The issue has been identified and a fix is being implemented. Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Jul 29, 2021 - 15:25 EDT
Identified
The issue has been identified and a fix is being implemented.
Posted Jul 29, 2021 - 14:37 EDT
Investigating
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error. Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Jul 29, 2021 - 12:58 EDT
This incident affected: Suppression List API (Suppression List API - USA).