Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Mar 03, 2020 - 13:40 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 03, 2020 - 12:11 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 03, 2020 - 11:58 EST

Investigating

We are investigating an increase in delivery latency for some outbound messages which were injected via SMTP. (NOTE: This does not impact our customers hosted in the EU.)

Posted Mar 03, 2020 - 11:50 EST

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).