Elevated data processing delays for some SparkPost and SparkPost Enterprise customers (US hosted only)
Incident Report for SparkPost
This incident has been resolved.
Posted Jan 28, 2019 - 11:05 EST
A fix has been implemented and we are monitoring the results.
Posted Jan 28, 2019 - 10:32 EST
The issue has been identified and a fix is being implemented.
Posted Jan 28, 2019 - 10:25 EST
Our data processing services are running behind and we're seeing intermittent slowness and elevated error rates on our reporting APIs. Specifically, some customers may see latency issues or a delay of data on:

Web UI
Metrics API
Message Events API
Event Search API

Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Jan 28, 2019 - 10:11 EST
This incident affected: Relay Webhooks Delivery Service (Relay Webhooks - USA), Metrics API (Metrics API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), and Events API (Events API - USA).