High load on SMTP processing

Incident Report for SparkPost

Resolved

This incident has been resolved.
Posted Nov 22, 2024 - 15:45 EST

Monitoring

We saw a high load on the email infrastructure starting at 15:33 leading to a high TTFA (time to first attempt). The system is recovering and we are monitoring.
Posted Nov 22, 2024 - 11:00 EST
This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).