A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2020 - 21:11 EDT
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Aug 31, 2020 - 20:11 EDT
This incident affected: Events API (Events API - USA), Tracking Domains API (Tracking Domains API - USA), Sending Domains API (Sending Domains API - USA), Templates API (Templates API - USA), IP Pools API (IP Pools API - USA), Sending IPs API (Sending IPs API - USA), Relay Webhooks Delivery Service (Relay Webhooks - USA), SMTP API (SMTP API - USA), Transmissions API (Transmissions API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), and Metrics API (Metrics API - USA).