A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2020 - 21:11 EDT
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Aug 31, 2020 - 20:11 EDT
This incident affected: Transmissions API (Transmissions API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), Metrics API (Metrics API - USA), Events API (Events API - USA), Sending Domains API (Sending Domains API - USA), SMTP API (SMTP API - USA), Tracking Domains API (Tracking Domains API - USA), Relay Webhooks Delivery Service (Relay Webhooks - USA), Templates API (Templates API - USA), IP Pools API (IP Pools API - USA), and Sending IPs API (Sending IPs API - USA).