Elevated 5xx Transmissions API error rates and latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Oct 04, 2022 - 18:44 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 04, 2022 - 18:35 EDT

Investigating

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the EU.

Posted Oct 04, 2022 - 17:44 EDT

This incident affected: Transmissions API (Transmissions API - USA).