Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved. We apologise for any inconvenience caused.

Posted Oct 08, 2024 - 09:57 EDT

Monitoring

Our engineering team has confirmed that delayed messages are being sent. We will continue to monitor the situation until it is resolved.

Posted Oct 08, 2024 - 09:35 EDT

Investigating

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the US.)

Posted Oct 08, 2024 - 08:26 EDT

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - EUROPE).