The issue has been resolved. We will continue to monitor the situation and make additional performance tuning changes as needed. Thank you for your patience.
Posted Oct 07, 2017 - 13:19 EDT
Monitoring
The issue has been resolved. We will continue to monitor the situation and make additional performance tuning changes as needed. Thank you for your patience.
Posted Oct 07, 2017 - 12:51 EDT
Update
The team is continuing to work on this issue as top priority. In the meantime the UI may be slow and data reporting may be delayed or there may be API errors. Message sending is still unaffected.
Posted Oct 07, 2017 - 11:39 EDT
Investigating
We are currently looking into the issue. There may be some data processing delays as well but message delivery is not affected.
Posted Oct 07, 2017 - 10:08 EDT
This incident affected: Metrics API (Metrics API - USA), Events API (Events API - USA), and SparkPost Application (WebUI) (SparkPost Application - USA).