Outbound message delivery is delayed/slow to certain domains for some SparkPost and SparkPost Enterprise customers

Incident Report for SparkPost

Resolved

This incident has been resolved.
Posted Oct 28, 2021 - 22:02 EDT

Update

We are continuing to monitor for any further issues.
Posted Oct 28, 2021 - 22:00 EDT

Monitoring

The issue has been identified as an upstream DNS issue with the domain mail.mil. We have reached out to the owner of this domain to alert them of the issue so they can work on a resolution. All other outbound traffic to all other domains are not impacted. We will continue to monitor this issue and follow up with mail.mil.
Posted Oct 27, 2021 - 18:48 EDT

Identified

The issue has been identified as an upstream DNS issue with the domain mail.mil. We have reached out to the owner of this domain to alert them of the issue so they can work on a resolution. All other outbound traffic to all other domains are not impacted.
Posted Oct 27, 2021 - 18:12 EDT

Investigating

We are investigating an increase in delivery latency for some outbound messages to certain domains.
Posted Oct 27, 2021 - 17:27 EDT
This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA, SMTP Delivery - EUROPE).