Elevated 5xx Transmissions API error rates and latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted May 19, 2022 - 17:39 EDT

Update

We are continuing to monitor for any further issues.

Posted May 19, 2022 - 16:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 19, 2022 - 16:59 EDT

Investigating

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the EU.

Posted May 19, 2022 - 16:15 EDT

This incident affected: Transmissions API (Transmissions API - USA).