Current Metrics Data not Available in US

Incident Report for SparkPost

Resolved

All metrics data is current. This issue is resolved.
Posted May 21, 2024 - 15:32 EDT

Update

We are continuing to process the backlogged metrics data however it is taking longer than expected. At current rates we expect to have all backlogged data processed NLT 2030 UTC. All metrics data for periods up to approximately 1630 UTC has been processed and is available via the API and Signals Analytics web application.
Posted May 21, 2024 - 14:25 EDT

Monitoring

A fix has been implemented for this issue and we are currently processing backlogged data. We currently estimate all data will be current by 1830UTC.
Posted May 21, 2024 - 11:32 EDT

Investigating

We are investigating an issue with current metrics data not being available in the US since 0800UTC.
Posted May 21, 2024 - 11:10 EDT
This incident affected: Metrics API (Metrics API - USA) and SparkPost Application (WebUI) (SparkPost Application - USA).