Delays on Events API in EU

Incident Report for SparkPost

Resolved

The backlog has been cleared and the Events API and UI are now showing events in a timely manner. The incident is resolved.
Posted Nov 25, 2022 - 08:59 EST

Monitoring

A fix has been deployed and we are monitoring the situation. We are currently 28 minutes behind and expect to be current in approximately 4 hours.
Posted Nov 25, 2022 - 06:56 EST

Update

We are still working on this. The backlog queue is draining but events are still delayed.
Posted Nov 25, 2022 - 05:53 EST

Update

We are continuing to work on a fix for this issue. Events are currently delayed by around 45 minutes.
Posted Nov 25, 2022 - 04:29 EST

Identified

We are seeing delays in events being returned by the Events API in the EU. Currently there may be delays of up to 30 minutes before events are available in the API (and in the Events section of the UI).
Posted Nov 25, 2022 - 03:26 EST
This incident affected: Events API (Events API - EUROPE).