Slowness in UI and Reporting & Suppression APIs

Incident Report for SparkPost

Resolved

Any residual slowness has been clear for some time and everything remains stable.

Posted Jun 08, 2016 - 21:00 EDT

Monitoring

Situation with the UI and some of the reporting APIs has been mitigated and we are monitoring the situation. No email was lost and we are not aware of any issues with sending email during this time.

Posted Jun 08, 2016 - 18:27 EDT

Update

Dashboard and reporting UI and some APIs are off-line temporarily. Email is still going through if you are using the Transmissions API or SMTP

Posted Jun 08, 2016 - 17:46 EDT

Investigating

Slowness in UI and Reporting & Suppression APIs are slow.

Posted Jun 08, 2016 - 17:10 EDT

This incident affected: Metrics API (Metrics API - USA), Events API (Events API - USA), and SparkPost Application (WebUI) (SparkPost Application - USA).