The issue with our APIs returning 5xx errors has been identified and resolved.
Posted Jan 11, 2018 - 14:38 EST
Monitoring
The underlying issue has been identified and remediated. We will continue to monitor as things return to normal.
Posted Jan 11, 2018 - 13:46 EST
Update
We are continuing to investigate the elevated level of API errors.
Posted Jan 11, 2018 - 13:21 EST
Investigating
We are experiencing an elevated level of API and UI errors and latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost Enterprise customers hosted in the EU.
Posted Jan 11, 2018 - 12:22 EST
This incident affected: Metrics API (Metrics API - USA), Transmissions API (Transmissions API - USA), Events API (Events API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), SMTP API (SMTP API - USA), Sending Domains API (Sending Domains API - USA), SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA), and Relay Webhooks Delivery Service (Relay Webhooks - USA).