Alerts API Error rates high for both US and EU cloud customers

Incident Report for SparkPost

Resolved

This incident has been resolved.
Posted Apr 23, 2021 - 23:14 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 23, 2021 - 23:09 EDT

Identified

The issue has been identified, and a fix is being implemented.
Posted Apr 23, 2021 - 23:06 EDT

Investigating

We are currently investigating an issue with the Alert API in both EU and US.
Posted Apr 23, 2021 - 23:01 EDT