Elevated Metrics API data delays for some SparkPost and SparkPost Enterprise Deliverability customers (US Only)

Incident Report for SparkPost

Resolved

This incident has been resolved.
Posted Dec 07, 2021 - 17:19 EST

Update

Our data processing services for Blocklist reporting in the Blocklist API is currently down for US.
Posted Dec 07, 2021 - 14:00 EST

Identified

We are continuing to work with our upstream service provider on a resolution.
Posted Dec 07, 2021 - 11:37 EST

Investigating

Our data processing services for deliverability data in the Metrics API are running behind in the US. Data for sending metrics are unaffected. This only affects customers who have purchased the deliverability data product.

Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
Posted Dec 07, 2021 - 11:26 EST
This incident affected: Metrics API (Metrics API - USA) and Blocklist API (Blocklist API - USA).
← Current Status Powered by Atlassian Statuspage