Elevated API latency for some SparkPost and SparkPost Enterprise customers (US hosted only)
Incident Report for SparkPost
Resolved
This incident has been resolved.
Posted Oct 14, 2020 - 11:30 EDT
Update
We are continuing to monitor for any further issues.
Posted Oct 14, 2020 - 10:54 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 14, 2020 - 09:54 EDT
Update
We are continuing to investigate this issue.
Posted Oct 14, 2020 - 09:27 EDT
Investigating
We are experiencing an elevated level of API latency for our APIs for some SparkPost and SparkPost Enterprise customers (including Transmissions API and SMTP injection API). Please retry any 5xx error.
Note: This issue does not impact our SparkPost customers hosted in the EU.
Posted Oct 14, 2020 - 09:27 EDT
This incident affected: Events API (Events API - USA), Tracking Domains API (Tracking Domains API - USA), Sending Domains API (Sending Domains API - USA), Templates API (Templates API - USA), IP Pools API (IP Pools API - USA), Sending IPs API (Sending IPs API - USA), Relay Webhooks Delivery Service (Relay Webhooks - USA), SMTP API (SMTP API - USA), Transmissions API (Transmissions API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), and Metrics API (Metrics API - USA).