Outbound message delivery is delayed/slow for some SparkPost and SparkPost Enterprise customers (EU hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Mar 09, 2020 - 16:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 09, 2020 - 16:18 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 09, 2020 - 15:52 EDT

Investigating

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the US.)

Posted Mar 09, 2020 - 15:24 EDT

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - EUROPE).