Data delays for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Nov 27, 2021 - 10:45 EST

Monitoring

A fix has been implemented by our cloud service provider and we are monitoring the results.

Posted Nov 27, 2021 - 09:13 EST

Investigating

Our Events API, Metrics API, and webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints.
Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.

Posted Nov 27, 2021 - 09:09 EST

This incident affected: Metrics API (Metrics API - USA), Events API (Events API - USA), and Event Webhook Delivery Service (Event Webhooks - USA).