Increased Time To First Attempt for email delivery in US

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Nov 25, 2022 - 17:15 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 25, 2022 - 14:50 EST

Identified

We have identified an issue and we have deployed a fix; latency of outbound message delivery is improving.

Posted Nov 25, 2022 - 12:27 EST

Update

We are still seeing delays in email delivery. Our engineers are working hard to identify and resolve the issues.

Posted Nov 25, 2022 - 10:40 EST

Investigating

We are seeing some delays in attempting messages after they have been injected in our US instance. Engineers are working on the issue. We will issue frequent updates...

Posted Nov 25, 2022 - 10:02 EST

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA).