Delays in webhook delivery - US

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Nov 25, 2022 - 15:18 EST

Monitoring

This issue has been identified and addressed; there is no longer a backlog of event data being streamed to customer webhook endpoints. We will continue to monitor.

Posted Nov 25, 2022 - 14:31 EST

Update

We're continuing to investigate the issue. Currently events are delayed up to 120 minutes for some customers.

Posted Nov 25, 2022 - 13:51 EST

Update

We're continuing to investigate the issue. Currently events are delayed by up to 40 minutes.

Posted Nov 25, 2022 - 10:42 EST

Investigating

We are currently seeing delays of about 15 minutes in events being delivered to webhooks in our US instance. Engineers are investigating the issue.

Posted Nov 25, 2022 - 09:59 EST

This incident affected: Event Webhook Delivery Service (Event Webhooks - USA).