7/14/2016 incident: some unrecoverable transmissions

Incident Report for SparkPost

Resolved

At around 15:00 GMT 7/14/2016 some transmissions that were in the active or delayed queues at that time or scheduled transmissions submitted in the last week but not yet processed became unrecoverable due to a configuration error on a single MTA. We have taken corrective actions to fix the underlying issue and prevent it from happening again. You may use the Message Events API to confirm if a message was processed as expected or needs to be resubmitted.

Posted Jul 15, 2016 - 12:23 EDT

This incident affected: Transmissions API (Transmissions API - USA) and SMTP API (SMTP API - USA).