Email Deliverability Issues

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Jul 10, 2024 - 06:02 EDT

Update

We are continuing to monitor for any further issues.

Posted Jul 10, 2024 - 06:02 EDT

Monitoring

A fix has been implemented successfully. Our team is monitoring the systems.

Posted Jul 10, 2024 - 05:58 EDT

Identified

The issue has been identified and fix is being implemented.

Posted Jul 10, 2024 - 03:10 EDT

Investigating

We are experiencing issues with email deliverability. Messages are successfully injected but may not be delivered sometimes. Our team is actively investigating this issue and putting in all efforts to resolve this disturbance. We will provide updates as soon as possible.

Posted Jul 10, 2024 - 01:38 EDT

This incident affected: SMTP Delivery (Outbound Message Delivery) (SMTP Delivery - USA, SMTP Delivery - EUROPE).