Elevated 5xx error rates for some SparkPost and SparkPost Enterprise customers in the US

Incident Report for SparkPost

Resolved

The intermittent errors are resolved. We will continue to monitor the situation.

Posted Nov 08, 2017 - 00:19 EST

Monitoring

We are monitoring the situation

Posted Nov 08, 2017 - 00:06 EST

Identified

You may see an increase in errors rates. We are investigating and working to mitigate the issue as our number one priority.

Posted Nov 07, 2017 - 23:08 EST

This incident affected: Transmissions API (Transmissions API - USA), SparkPost Application (WebUI) (SparkPost Application - USA), and SMTP API (SMTP API - USA).